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Account  Basics

There are four types of Turnitin accounts:


  • Consortium - A top level account containing a number of institutional accounts for clients with multiple locations which may be geographically separated. Consortium accounts must contain at least one institutional account. Instructors cannot join a consortium account directly.


  • Institution - The institutional or ‘singlecampus’ account allows the administrator to create multiple departmental accounts beneath it for purposes of statistical tracking or to allow departmental level administrators to access the service. Instructors may be added directly to this account, but using departmental accounts is recommended.


  • Department - This account type can only allow individual instructor accounts to be created as sub-accounts. 


  • Individual - A single user Turnitin account. Only a single instructor profile can be joined to an individual account. 

If this is an individual instructor account, you cannot set up sub-accounts and should skip ahead to the next chapter. If the account is a consortium, institution, or department account, this chapter will walk through setting up the account.

Adding and Modifying Accounts


The administrator for a consortium account is responsible for providing the Turnitin salesperson with a list of sub-accounts (institutions) to be added to the consortium. Instructors will only be able to join these sub-accounts. Institutional accounts are created by Turnitin account representatives. 

If this is an institution account, you can choose to add departmental accounts. If the account is for a large university, for example, adding departments to the account may better organize the instructor lists.


Warning: If you have purchased an Individual or Department license, you will not need to add schools or departments to these accounts.

Creating a Sub-account


1. Click the new account icon to the right of your account name on the administrator homepage



2. On the next screen enter the following:

  • an account name
  • the six or more character account join password for instructors joining the account



3. (Optional) Assign an account sub administrator. A first and last name will be required as well as a valid e-mail address. If a sub-administrator is not needed enter the primary administrator’s information



4. Select the features that are allowed for use by instructors joined to the account being created. If a feature is grayed-out, it has not been purchased or activated on this account.



5. Select one of the three options from the paper repository options: enable instructor standard repository options, enable instructor expanded repository options, or submit all papers to the standard repository



Note: If submit all papers to the standard repository is selected from the paper repository options pull-down menu, all student papers submitted to the account will be stored in the standard paper repository. If enable instructor standard repository options is chosen instructors will be able to set the assignment option to either store student papers within the standard paper repository or to not store the papers in any repository. If enable instructor expanded repository options is chosen, instructors will be able to set an assignment options to store student papers in the standard paper repository, in the institution paper repository, no repository, or to allow students to choose between the standard paper repository and the institution paper repository.

Deleting an Account


If needed, accounts can be deleted by clicking the delete icon to the far right of the account name on the administrator homepage. Please note that deleting an account will also delete all instructors joined to the account.

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Warning: Do not delete an institutional account unless you are certain you will not need this institutional account. Institutional accounts are created by Turnitin staff. If additional institutional accounts are needed please contact your Turnitin account representative.

Updating an Account


An existing account can be edited to change the account name, join password, allowed features, or the assigned account administrator/sub administrator. 

Changes to the administrator of an account take effect immediately. The previous user is no longer able to access any administrative functions of the account unless they remain administrator of a higher level account. 


1. Click on the edit icon to the right of the account name on the administrator homepage and select Edit account settings option from the drop down menu



2. Make the changes to the account you need to. Here you can change your account name, Administrator and some default options for the account


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3. Click on submit in the bottom left corner of the account modification window to save any changes made



Note: Changes made to an account will be effective immediately. New administrator users will be sent a new user welcome e-mail from Turnitin with a password. 
Note: If an existing user profile is added as an administrator or sub-administrator, they will receive a notification e-mail that they now have administrator access. These users will have access to their administrator homepage by changing user type after logging into Turnitin with the existing user profile and password.

Adding and Modifying Instructors


Instructors must have joined an account before they can begin using Turnitin. There are two ways instructors can join a Turnitin account:


  • Distribute the account ID and join password to authorized instructors, who can then go to and create a user profile as well as join an account
  • Add instructors manually to an account from the instructors page using first names, last names, and e-mail addresses to identify these new users.


Warning: Only a single instructor can be joined to an individual level account. 

Joining Instructors to an Account


For instructors to join an account from their instructor view, they will need the account ID that has been automatically assigned to the account and also, the join password that was assigned when the account was created.


You can find the account ID from the left-hand column of the Administrator homepage


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You can find the join password by clicking on the edit icon to the right of the account name on the administrator homepage, and select Edit account settings option from the drop down menu



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Distributing Account Join Information


Account join information should only be distributed directly to instructors authorized to join the account. 


Warning: Do not post this information to a public web page or internet site. This could allow unauthorized persons to use this account after running a web search and finding this information posted.

Adding Instructors to an Account


Instructors can be added to an account in one of two ways, one by one or by list upload.


To add instructors by either of these methods there are three required fields you need to supply:

  • First name
  • Last name
  • E-mail address


1. Click on either the instructor tab or on the instructor icon to the right of the account name on the administrator homepage


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2. Click on the add instructor button above the instructor listings


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3. Enter the first name, last name, and e-mail address information for the instructor. 


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4. Click on the submit button to add this user as an instructor on the account


Multiple instructors can be added to an account at once by submitting a list of instructors in a plain text, Microsoft Word™, or Microsoft Excel™ file.

In Word or plain text each instructor should be listed in First name, Surname, Email address format (one instructor per line):


John, Doe,


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In Excel, separate the First name, Surname and Email address into different cells in a column:


John | Doe |


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Once the instructor list is created, it can be uploaded into an account.


Note: Instructor lists for upload to Turnitin must be 100 users or less. If applicable, separate the instructor user upload list into parts of 100 or less. Lists over 100 will be rejected by the system.


1. From the instructors list page click the upload list link 


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2. Click on the browse button and locate the file containing the list of instructors’ first names, last names, and e-mail addresses


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Note: Only .xls, .doc and .txt formats are supported


3. Click submit to upload the list



4. Once the list upload is completed the list will be displayed for your approval


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5. To approve and add the listed instructors to the account, click on yes, submit. If there are errors, click on no, go back



6. The final screen will display the newly added instructors.


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To return to the instructor list page click on the return to instructors button


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The newly added instructors will now show up on the instructor list page for this account. After the instructors have been added they can log in and begin using Turnitin.

Confirmation Emails and Login Status


When an instructor is added to a new account, a confirmation Email is sent to the e-mail address provided for the instructor. Users who have not had a previous Turnitin user profile under the exact Email address provided will receive a temporary password to allow them to log in for the first time. Users with an existing Turnitin user profile under the e-mail address provided will be sent only a notification of access to a new account as an instructor. 

On the instructor page, the ‘joined date’ column is to the left of the instructor name column. If an instructor has never logged into Turnitin or did not have a pre-existing profile, the joined date will be highlighted in pink. Once the first full login of a user profile has been completed the highlight will disappear. 


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If an incorrect Email address was entered for an instructor, or the instructor did not receive the confirmation Email, the account administrator can re-send the confirmation Email for any instructor that has never logged in. These instructors, indicated by the pink highlight on the join date, may wish to ensure that they are able to receive Emails from and past any spam filters or e-mail settings on their e-mail service. 


1. To re-send the confirmation Email to new instructor users, click on the pink highlighted date to the left of their name.


2. In the form that opens, make necessary corrections to the Email address, first name, or surname


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3. Click on the submit button once the changes are made, in order to send a new copy of the confirmation Email to this user.

Locking Instructors


Locking an instructor will prevent this user profile from accessing or using the account they are joined to, but will retain the course information and statistics for the use of this profile and any courses created under it.

1. To lock an instructor, click on the green lock icon between the joined date column and the instructor name column on the instructor list page.


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2. A warning notice will appear, asking you to confirm that you wish to block this instructor. Click to OK to accept the change or Cancel to abort.


3. A locked instructor is indicated by a red lock icon. Instructors can be unlocked by clicking on the red lock icon.


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4. Repeat this process in order to unlock instructors, which will turn the red lock icon back to green.

Removing Instructors


Dropping an instructor will remove the instructor completely from the account. In a consortium account, it will drop the instructor from all accounts on the consortium. Instructors must be dropped individually from the instructor list on an account. Dropped instructors no longer have access to classes, papers, or any other Turnitin services from the account they have been dropped from. An instructor can only be dropped by the account administrator.

Once an instructor has been dropped by the account administrator, the user profile that was dropped can only re-join the account by being added by the account administrator directly from the instructors page.


1. From the instructors list page, click on the trash can icon to the right of the instructor's email address under the drop column


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2. A pop-up approval window will appear asking if you're sure you'd like to drop the instructor. Click OK after confirming the instructor's name is correct for the instructor to be dropped


The instructor will be removed from your instructors list and the instructor will no longer be able to access the Turnitin account that their profile was dropped from

Downloading the Account’s Student List


To download an excel file of the account’s active student list click on the edit icon and select the Download All Student List option from the drop down menu.


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The student list includes the student’s user id, first name, last name, and email address. Each active class the student is enrolled in, the instructor name and email address for each class, and the class id are also included within the exported list.

Enabling Paper Source Release for an Account


The paper source release account option, when enabled for an account, allows the account’s instructors to view student paper sources within Originality Reports that were submitted to a class existing within the account. This means that instructors will not have to request permission from the student’s instructor to view papers submitted within the account. If an account contains sub-accounts, the sub-accounts are set by default to inherit the paper source release setting from the main account. 


1. Click on the edit icon to the right of the account name on the administrator homepage and select Edit account settings option from the drop down menu


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2. Select Enable source release for this account from the paper source release drop down menu


3. Click on submit in the bottom left corner of the account modification window to save the account setting


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Note: Instructors can only view paper sources within their institution’s account and do not have the ability to view paper sources for another institution’s account within a multi-campus level account.

Training Videos

Adding and Modifying Instructors


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Adding and Modifying Accounts


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Last modified
15:02, 4 Nov 2015


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