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account  A Turnitin account allows instructors to use products purchased from Turnitin
account ID The numeric identification number for a specific account or sub-account
account join key An account-specific key which allows instructors to self-join an account when used in conjunction with the account ID
active students The number of unique student users enrolled in at least one active class on an account or accounts. The Active student counts do not measure as duplicates any students who are joined to more than one course using the same student user profile
administrator The controller of a specific Turnitin account. This user type is able to activate or deactivate products on an account, change account settings, and add or remove instructors from account access
assignment Submissions to a class on Turnitin are made to an assignment. Each assignment can allow only a single submission per student user who is enrolled in the class
announcements (toolbar) Announcements from Turnitin are available on the messages link from the user toolbar on the main user pages. These announcements are only sent by Turnitin. Instructor announcements are made via the calendar.
announcements (calendar)  The Turnitin calendar area of classes allows an announcement link to be added by the instructor to notify students of important information.
available active students The number of student users available on an account. This number is the difference between the active student and student limit numbers for an account.

The web browser is the program used to view or access the internet or Turnitin. This program is on the user computer. Turnitin currently supports: 
PC (Windows XP/Vista)

Internet Explorer 7+
 Mozilla Firefox 3+

Mac (OS X)

 Safari 1.0+
 Mozilla Firefox 3+

class  To allow students to submit files, an instructor must create a class for their students. A class requires a name, a class ID, and a class enrollment key.
class calendar The class calendar page allows instructors to post announcements, notes, and holidays as well as automatically displaying the assignment start and due dates for a class. Instructors can post a syllabus through the link on this page for quick reference by students in the class. 
class ID  A unique numeric identification number for a specific class created by an instructor on Turnitin
class enrollment key An instructor-created authorization key for a class on Turnitin. Both class ID and enrollment key are required for students who will be self-enrolling in a class
class portfolio The class portfolio page is the main view page of a student for a specific class
comment (GradeMark) A correction or other mark left on a student submission by the instructor using the GradeMark digital assessment product from Turnitin
cookie An information packet sent to and stored on the web browser of a user. Access to Turnitin requires the web browser to be set to allow cookies from the service. These cookies are used to check and ensure access is granted as the user moves between pages within Turnitin’s website.
consortium account An account type which is the parent for multiple institutional accounts. Consortium accounts do not allow instructors to directly join. Instructors must be added to an institutional or departmental account
criteria (GradeMark®)  Criteria are a part of the Rubric Scorecard feature in GradeMark. Criteria describe the requirements for a submission to meet specific areas of the grading scale (GradeMark)
cumulative view One of the viewing modes available on the Turnitin Originality Report. This view shows the best overall matches to the entire submission. This viewing mode is also known as “show best matches together”
repository A set of information of a specific type or types. In the specific context of the Originality Report provided by Turnitin, repository is used to refer to the type of information the submission was evaluated against for direct matching or high levels of similarity. Available repositories include internet, archived internet, periodical/journal/publication information, and previous submissions.
default submission type A user preference set by instructor or student users to define which file submission method should be displayed by default for submissions to an assignment in a Turnitin class
default user type A user preference which determines the type of user homepage viewed after the user logs into Turnitin. Users may switch user types without logging out by use of the user type tool bar menu link
departmental account Departmental accounts are created for specific departments within an institution to use Turnitin products. Instructors are able to join departmental accounts or be added by the departmental administrator
digital receipt The digital receipt is a confirmation of a successful paper submission to a Turnitin assignment. The digital receipt contains the unique paper ID number, user name, submission date and time, class name, assignment title, and a copy of the submitted work. The digital receipt is shown on-screen after submission and a copy is sent by e-mail to the user at the e-mail address provided as the user login name. This e-mail is sent by and spam filters should be checked to ensure they do not block users from receiving this e-mail 
direct source comparison A type of viewing mode on the Turnitin Originality Report that 
allows users to compare a matching or similar area of a submitted paper with a specific source to visually assess the extent of matching or similar text. This view mode is provided to allow the user better determination of the usage of the matching or similar areas in both the submitted paper and the source found in the Turnitin repositories. Not all match types allow Direct Source Comparison
discussion board The discussion board feature on Turnitin allows instructor and student users to converse through a basic discussion board feature as part of a Turnitin class. The discussion board is enabled by default but the instructor or institutional administrator for the account may disable this feature at any time. Instructor approval is required for topic posting, and replies on a discussion board may be moderated for content by a user in the class, and may be anonymous or attributed. 
download (file) Transmission of a file from Turnitin to the computer of the user selecting to download files). Some users may need to enable file download due to security considerations on the web browser or computer being used
downtime A period of time during which Turnitin will not be available or have extremely limited availability to users
due date The due date on a Turnitin assignment indicates the date and time of day at which an assignment is due. Submissions 
after the due date and time may no longer be allowed and will be automatically blocked by the Turnitin system. Only the instructor can enable late submissions on an assignment on Turnitin. The due date must come after the start date and before the post date during assignment creation. The due date and time may be changed by the instructor at their discretion to meet the needs of a class.
e-mail address 

An address at which a user may be contacted via e-mail with digital receipts, notifications or announcements (if enabled), new user login information or welcome notices, or password reset information in the event of a password reset request. 

 A valid e-mail address is highly  recommended due to the important  information that can be transmitted  via these e-mail from Turnitin. The  e-mail address used on Turnitin is  also the user name for logging into  Turnitin.

e-mail updates Notification sent from Turnitin to the user with important information such as product upgrades, major changes, customer polls, class notifications, and scheduled downtime information
enrollment  Student users on Turnitin must be enrolled in an active class. Student users can be enrolled by an instructor who provides the required information to create a user profile and e-mail the student. Student users can also be authorized to log into Turnitin and enroll in a class by use of the numeric class ID and the case sensitive class enrollment key selected by the instructor during class creation.
exclude bibliography  The exclude bibliography link is an option on the Turnitin Originality Report. Use of this feature automatically excludes information in the bibliography section of a paper. Only an instructor can exclude the bibliography permanently. Student exclusion of the bibliography will revert when the Originality Report view window is closed. This function is an approximation and not all bibliography structures will be correctly removed. Proper usage of bibliographic information can be determined by the class instructor
exclude quoted The exclude quoted link is an option on the Turnitin Originality Report. Use of this feature automatically excludes information from directly quoted areas of the submission. Citation is not detected or disregarded. A significant percentage of overall quoted material will cause an automatic notification that the exclusion may be exceptionally large. Only the class instructor can exclude the quoted sections permanently. Student use of this feature will revert to normal when the Originality Report view window is closed. This function is an approximation and not all quoted material can be correctly disregarded. Correct use and type of quotation or citation in a submission is the jurisdiction of the instructor.
expired (class)  In the class context, an expired status indicates the class is no longer available for the instructor to create new assignments. Students will not be able to submit any new files. Existing submissions can still be viewed or downloaded. A class can be reactivated from expired status by the instructor from the class update screen
expired (account)  In the account context, an expired account is no longer available to create new sub-accounts or any instructor or student usage. Currently existing information will still be available for viewing. Expired accounts will need to contact a Turnitin account representative for renewal. Expired accounts on Turnitin will become inactive after a period of 180 days
export (GradeMark libraries)  Saving and downloading a copy of a specific GradeMark rubric or QuickMark set locally to the computer of the user
export (stats) Downloading a copy of account statistics in a Microsoft Excel® format to a user’s computer
feature A part or aspect of a specific product, such as discussion boards which are a feature of the Turnitin product as a whole
general comment (GradeMark) A general comment is created by an instructor reviewing a submission using the GradeMark digital assessment product on Turnitin. The general comment is not linked to a specific area of the paper
GradeBook A product which allows instructors to place grades on student submissions to Turnitin. Tracks and calculates grades for students across multiple assignments as well as providing statistics for the class or assignments for the instructor. 
GradeMark A digital grading product offered by Turnitin which allows instructors to place comments and QuickMark editing marks on a submission for students to review. This product also includes standardized rubric scorecards and the ability to share QuickMark standard editing marks and rubric scorecards between instructors on an account via export or via administrators using the libraries sharing feature of the GradeMark digital grading product
graph (GradeBook) Tthe graph feature in GradeBook allows an instructor or student user to view class or student performance in a number of different graph types to better display this information
holidays (calendar)  The holiday icon on the class calendar for a Turnitin class indicates a holiday entered by the class instructor. Instructors may set a holiday to indicate the class will not meet on this date. A holiday with this setting will show up with a blue highlight in the class calendar
homepage  The default login page, which is different based on the selected default user type of the user profile being accessed
homepage link A user preference option available under the user info toolbar menu. The homepage link allows a user to embed the URL for a link to a specific page on their Turnitin class toolbar for quick reference if needed. This link is only available to the user who creates this homepage link for themselves. A class homepage link may be created by the instructor.
inactive (account)  An account which has expired longer than 180 days previous and is now inaccessible for reactivation or viewing
inactive (class)  A class which belongs to an inactive account. Information contained within inactive classes is no longer available and cannot be viewed by instructors or students
inactive (product) A product which has not been purchased or has been deactivated for a specific account or course
individual account  This type of Turnitin account is limited to a single instructor user. Individual accounts receive limits to the number of Originality Reports and (if available) GradeMark digitally graded papers that can be generated
inline comment (GradeMark)  A comment typed directly onto the student submission by the instructor while reviewing the student work. The color of inline comments may be selected by the instructor. 
institutional account  This type of Turnitin account is designed for an institutional location and can be separated into sub-accounts at the departmental level 
instructor The term used for teachers, tutors, or other student assisting users added or authorized to join as instructors on a specific Turnitin account. A single person may be joined to multiple Turnitin accounts or sub-accounts using one user profile or separate user profiles. Users may fill more than one user type role on Turnitin
internet archive Turnitin’s web repository includes inactive or no longer available web pages and copies of pages that have changed over time. This allows Turnitin to search against information that is no longer available or which has changed over time. 
items per page A user info page preference that allows users to determine the number of items from any list they wish to see per page on Turnitin.
knowledge base The knowledge base is an area we have created for our users to search for help or information on specific aspects of using Turnitin. Also available are frequently updated lists of the most common questions we receive. 
libraries (assignment, peer review)  These library types allow instructors to easily, quickly copy or replicate existing assignments or peer reviews from one class to another
libraries (rubric) The rubric library available from the instructor class homepage allows an instructor to create, review, edit, or delete the marking rubrics available for a peer review. Peer review rubrics are completely separate from GradeMark libraries of QuickMark editing and rubric scorecards
libraries (rubric scorecard, QuickMark)  The rubric scorecard or QuickMark scoring marks created by a particular user. These libraries allow a user to create, edit, apply, copy, move, or delete rubric scorecards or QuickMark editing sets. These libraries can be shared to section classes by a master class instructor. An administrator can share these libraries to all instructors on a specific account
list (calendar)  A view mode of the calendar that lists all of the information on a class calendar for the current year. This includes assignment information, notes, announcements, and holidays
log in The act of an authorized user entering the e-mail address and personal password created for a user profile to enter Turnitin as the user associated with the e-mail address entered
master class A class controlled by an instructor under which multiple section classes can be created. These section classes are controlled by Teaching Assistant (TA) users. Master classes cannot accept submissions but contain assignment sets that may be pushed into the sections of the master class
messages A user tool bar menu link that leads to a page listing the current announcements and messages, if any, from Turnitin
metric question (peer review)  A metric question is create by instructors for students to assign ratings to a peer’s paper during the peer review assignment. Metric questions allow a student to rate performance of the paper being reviewed against the given question on a scale of one to five 
moderator (discussion board)  Moderation of the discussion board in a class is assigned by 
the instructor. The instructor may moderate the discussion or may assign this duty to a user in the class. The moderator must approve all replies before the reply becomes public and is posted to allow all users in the course to view the reply
notes (calendar) An instructor may place notes in the class calendar for information about the class that does not fit as an announcement or assignment. Class notes are visible to all students in the class.
notes (GradeBook)  A note may be added to the student overall grade or to a specific assignment for a student by the class instructor using the GradeBook product. These notes are viewed by the student through the my grades link on the class toolbar menu. 
Optical Character Recognition (OCR)  Optical character recognition software converts a image of text information into an actual text document that can be read and altered by word processing software. Papers or documents transferred into a computer via a scanner require optical character recognition software conversion to be submitted to Turnitin. Turnitin only accepts documents containing actual text data rather than an imaged document or submission. Some scanners offer OCR conversion automatically, but most OCR conversion requires hand correction to resolve any inaccuracies which can cause major changes to the actual content of a document.
Originality Report The Originality Report is a flexible document that allows students and instructors to review matches between a submitted work and the repositories scanned by Turnitin. Citations, quotations, and bibliographic 
material are all scanned against Turnitin’s repositories to determine an overall similarity percentage as well as specific matches to similar text
Overall Similarity Index The overall similarity index is a percentage indicating the similarity of the text submitted to information contained in the Turnitin repositories used for comparison on the assignment the submission was made in. This percentage indicates a percentage based on the length of the paper compared to the length of the areas flagged as similar during the comparison.
page information The page information bar shows any information provided on the page, including error messages or tips on the use or requirements of the page the user is currently viewing within the primary areas of the Turnitin site. 
paper  A paper refers to the document or file submitted by a user to an assignment in a class on the Turnitin website
paper ID The paper ID number is a unique identifier that can be used to refer to a specific paper. The paper ID number can be viewed 
by accessing the paper in the assignment inbox for instructors. The paper ID number is also available on the paper view page, Originality Report, and GradeMark digital assessment view of the submission.
PeerMark This product allows students to anonymously or with attribution review submissions made by other students within the course. Students reply to free response and scale questions selected or created by the instructor. Instructors may also comment on the paper using three different commenting tools: inline text tool, highlighter tool, and composition marks. A PeerMark assignment must be based on a normal Turnitin assignment where the student papers are initially submitted
PeerMark assignment The PeerMark product allows an instructor to create an assignment where students will peer review the submissions of Turnitin classmates on a previous assignment. PeerMark assignments distribute the papers based on the instructors selection of the distribution type to be used for the peer review. Once the due date passes, no further peer reviews can be written or completed for this assignment by the students
Plagiarism Prevention This product creates Originality Reports for submissions in assignments on Turnitin. The Originality Reports allow instructors and students to easily determine any problems in citation or referencing and assists instructors in determining the originality of a submitted work
post date  The post date of an assignment is set by the instructor during the assignment creation. When the post date and time has passed, students will be able to view GradeMark and GradeBook information on their submissions in this assignment. If the assignment is a Peer Review, students will be able to read the assessments written by their peers after the post date passes. The post date does not control Originality Reports. The post date must come after the start date and due date during assignment creation.
product  A specific service, feature, or group of features offered by Turnitin as part of the purchase of a Turnitin license by an educational customer
QuickMark standard editing marks A library of standard editing or correction marks provided by Turnitin which can be augmented by additional marks created by an instructor
quickview (Originality Report) A view listing the sources for any matching or similar text at the top and shows the student paper with highlights indicating the matched or similar areas beneath. This is similar to the print view of Originality Reports.
reply (discussion board) A posting made by a student in response to a discussion topic, or the response to an existing reply by another student in the discussion board.
resubmit The act of submitting a new paper in place of an existing submitted paper. Resubmission can only be done if the instructor has set an assignment to allow students to overwrite until the due date and time of the paper, or if the instructor has manually deleted the student’s existing submission in the assignment inbox. This option can only be enabled by the class instructor.
revision (assignment type) An assignment created by an instructor that is linked to an existing assignment. Revision assignments may have a different start, due, or post date than the primary assignment. Revision assignments allow instructors to easily enable students to submit multiple drafts of the same submission to different assignments. Revision assignments, like regular assignments, only allow one paper per student to be submitted.
rubric scorecard (GradeMark) A scorecard which allows instructors to easily grade students based on a scaled assessment of the submission meeting certain criteria set for an assignment. The rubric scorecard automatically totals a grade for the submission based on the boxes checked on the scorecard
rubrics (peer review) A set of basic editing marks or comments available for student or instructor use on a peer review assignment. Rubrics for a peer review must be selected on the assignment the review is based on. Some rubrics for peer review are provided by Turnitin. Instructors may also create their own peer review rubrics
scale (GradeMark) 

A series of descriptors by which a student’s submission is categorized on a rubric scorecard. Default scale entries are headed “Poor”, “Fair”, and “Good”. Scale headings are customized by instructors creating or editing a rubric scorecard. Descriptions can be entered for instructor guidance at every point where a criterion meets a scale. Ex: The description where the Grammar criterion intersects with the Good scale may indicate ‘Above average understanding of word usage’

secret question and answer The secret question and answer set allows a user to reset their password immediately through the Forgot your Password? link on the Turnitin website. The secret question is selected from a list during user profile creation, and the user enters an answer. The answer is case sensitive and may or may not include spacing. Different capitalization or spacing when answering the secret question will result in rejection of the password reset attempt. 
Secure Socket Layer  A security protocol available on many web browsers. Secure Socket Layer comes in version 2.0 and 3.0. The standard acronym for Secure Socket Layer encryption is SSL. SSL connection to Turnitin is available by clicking on the lock icon to the right of the login button on the main page at or by connecting directly to SSL at
section class A subsection of the master class that is assigned to a particular Teaching Assistant (TA) on Turnitin
single source (Originality Report)  A view mode of the Originality Report where the user selects a specific source of matching or similar text to view. Only sources from the specific match will be highlighted on the Originality Report in the submission. Since multiple sources can be found for many similarities or matches, this may allow a user to dig down to determine a primary source of the matching or similar text.
start date A date and time selected by the instructor when creating an assignment. The start date and time must pass before students are able to begin submitting to an assignment. Instructors are not prevented from submitting before the start date. The start date for an assignment must be before the selected due date and post date during assignment creation. This may be updated only by the instructor to meet the needs of a class.
student  A user type able to enroll in courses created by an instructor 
user. Student user profiles can only submit to assignments created by an instructor in a class they are joined to or have been authorized to join
student limit  The maximum active student count available for an account or accounts based on the number of student licenses purchased
student mode The student view mode of a paper reviewed by an instructor using the GradeMark digital assessment product. Student mode allows the user to view or print the paper and to view or download a PDF or original format copy of the document that was graded. The download copy does not contain any of the GradeMark comment or scoring information. Student mode of viewing a GradeMark paper cannot remove or modify marks or grades in any way.
sub-account An account created beneath a parent account. The Turnitin account tree allows for multiple sub-accounts created under each parent account. Only individual accounts may not 
create sub accounts. The number of institutional accounts created beneath a consortium account is determined by license purchases
submission  A file or files uploaded by a student or instructor user into an assignment within a Turnitin class. Only a single file per student user can be submitted to an assignment by a student user
submission type Turnitin offers multiple submission types for students and instructors. Students are able to submit a single file at a time by either file upload or cut-and-paste submission. Instructors are able to submit files by file upload, copy and paste, zip upload, or multiple file upload options. The default file type for a user to submit by can be viewed or changed in the preferences section of the user info page
syllabus (calendar)  The syllabus link on the calendar page allows a user to view the syllabus document, if any, for a specific class. The instructor is able to upload a class syllabus for easy reference by the students during the course. 
teaching assistant  A user assigned access to one or more sections of a master class
thread (discussion board)  The list of replies and responses to a specific topic on the discussion board. The thread can be displayed based on the needs of the user by changing the viewing options on the topic in the discussion board. Each user must change these preferences as needed.
topic (discussion board)  The topic is a question or statement to which students can reply on the class discussion board. Topics may only be approved by the instructor, though students may post a topic suggestion. Topic suggestions may be deleted by instructors.
topic question (Peer Review)  Topic questions are a list of questions selected by an instructor 
for students to answer on a review of a peer’s paper. Topic questions may be sorted into categories and may have minimum length requirements. Instructors have the option of including rubric sets for students to use during marking of peer’s papers. Students may also place numbered marks during their reply to a topic question to indicate areas they are speaking to when answering a topic question.
total active students in applicable accounts  The number of active students in the selected account and any sub-accounts which are drawing on the selected account for student limit availability
upload (list) Sending a Comma Separated Values(CSV) or Microsoft Excel® document containing multiple sets of user information for bulk creation of student or instructor profiles. Also the bulk addition of users to an account or class
upload (file) The act of submitting or sending a file into a specific assignment within a Turnitin for use with the Turnitin products selected for the class
user agreement  For access to any Turnitin product, all users of Turnitin must accept the Turnitin user agreement presented during userprofile creation or during the first login with the user profile. The user agreement can be found by clicking on the link provided on the bottom of the page on the primary pages of the Turnitin website labeled usage policy
user profile The user profile is a set of user preferences and information associated with a specific ID within Turnitin. Each user profile requires a unique e-mail address. A specific e-mail address can only be used once within the Turnitin repository. New attempts to create a profile associated with an e-mail address currently existing in Turnitin will not succeed
user password A user password is a six to twelve character, case sensitive password that requires the presence of at least one letter and at least one number. The user password is generated randomly when a user is created and added by list upload from the administrator or instructor, or is set by the user when joining the Turnitin account for their institution by creating a new user profile. User passwords may only be reset via e-mail to the user name selected or via use of the secret question and answer set for the user profile. No other method of password reset can be done outside of this manual system due to the privacy policies of the Turnitin website.
user type Turnitin has three available user types. A single user profile may have access to all three user types to fulfill different functions. The user types are administrator, instructor, and student
view mode (Originality Report)  The Originality Report can be viewed in multiple modes by users. These modes allow users to access the information presented in the Originality Report in the mode that most usefully presents the information of any matching or similar text in the comparison of the submitted work to the Turnitin repositories in use for a specific assignment.
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