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Turnitin Release Notes

1701

2017 January 12th

What we've been working on...

 

Turnitin
 

  • Fixed a bug where using non-integer characters for parts of account creation would result in a 500 error
  • We've made improvements to the security of our account join form


Account Creation 500 Error - If a user attempted to use non-numeric characters in the Account ID field, this resulted in a 500 error. When a user now makes this error, they will receive an error message asking them to resolve the issue and try again.

Account Join Form Security - The Password text box of the account join form was previously of the text field type. We have changed this to now be the password field type. Security of accounts remains as strong as ever; however, this change aligns the form with best industry practice and will visually obfuscate the password you have entered while using the form.
 

Integrations
 

  • Multi-file upload 403 errors
  • Fixed error callbacks in some integrations to be clearer
  • Cosmetic errors during empty text submissions

 

Multi-file upload 403 errors - Multi-file uploads would sometimes cause 403 and 500 errors when submitting. This has now been fixed. 

 

Fixed error callbacks in some integrations to be clearer - Sometimes, errors would go unnoticed as each callback was being called twice resulting in a successful state. This has now been fixed so that a correct error status is shown when a callback fails.

 

Cosmetic errors during empty text submissions - When a user tried to submit to Turnitin using the text box submission method, leaving the text field blank, this would cause some minor cosmetic errors after showing the error message. These have now been fixed.

 




1643 and 1644

2016 December 15th

 

What we’ve been working on...

 

  • General backend bug fixes and improvements
  • Made changes to how we build and release Turnitin
  • Fixed a bug with Instructor Expanded Repository Options
  • Fixed a bug with institutional source release
  • Fixed a bug with user session time outs
  • Inbox ordering now transfers to Turnitin Feedback Studio

 

Fixed a bug with Instructor Expanded Repository Options

 

When administrators would try to select 'Enable instructor expanded repository options' they would sometimes get an error message when no institutional node existed for an account. This has now been fixed. 

 

Fixed a bug with institutional source release

 

Requesting to view a paper from a class within your institution, when institutional source release is turned on, would occasionally result in an error. This has now been fixed.

 

Fixed a bug with user session time outs

 

We had received several reports of people being timed out prematurely while using Turnitin Feedback Studio, even when they were actively grading. This has now been fixed and users will only be presented with a timeout message when they are inactive for an extended period of time. 

 

Inbox ordering now transfers to Turnitin Feedback Studio

 

The order in which you sort the assignment inbox will now transfer to when you are using Turnitin Feedback Studio. This allows you to grade papers in the order that best suits you. By deault papers are ordered by highest similarity percentage. 

 

 


 

1642

2016 November 22nd

 

What we’ve been working on...

 

  • General backend bug fixes and improvements
  • LTI - Corrected bug with messaging when changing assignment settings
  • Fixed a problem with papers appearing as draft submissions
  • Fixed a bug where students would open their paper and it would load in text-only view

 

LTI - Corrected bug with messaging when changing assignment settings

 

When saving assignment settings, two success messages would be displayed. One message advised 'Submission uploaded successfully' and another stated 'Settings were saved successfully'. This has now been corrected to only show the 'Settings were saved successfully' message. 

 

Fixed a problem with papers appearing as draft submissions

 

In a small number of cases when a instructor would open a paper they would receive a message saying that it is a draft submission, despite the assignment's settings being single submission only. This has now been resolved.

 

Fixed a bug where students would open their paper and it would load in text-only view

 

Students using Moodle Direct V2 when opening their paper from the assignment inbox, by selecting the assignment title, it would load in text-only view. Now when selecting the assignment title the paper will open correctly. 

 

 


1641

2016 November 3rd

 

What we’ve been working on...

 

  • General backend bug fixes
  • General improves to how we build and release Turnitin
  • We've made an improvement to account authentication error messages

 

Improvements to Account Authentication Error Messages

 

As an improved security feature we've changed the messages you may see when trying to login to Turnitin with the wrong information. Previously you'd have been informed of which part of the details you were trying to use were incorrect. While this may have been slightly more convenient we feel that it is far better practice not to display this information. In systems where specific information is given it gives people trying to attack your account much more information in which to guess at your login details. 

 


1640

2016 October 27th

 

What we’ve been working on...

 

  • General backend bug fixes
  • General improves to how we build and release Turnitin
  • Fixed an issue with language settings in Turnitin Feedback Studio

 

Fixed an issue with language settings in Turnitin Feedback Studio

 

We have fixed an issue in the assignment inbox that would not load the correct language interface when clicking on an assignment title. Now the language you have set for your account will launch correctly. 

 


1639

2016 October 24th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Improvements to how we monitor the stability of Turnitin
  • Fixed a bug when using Grading Templates with Turnitin Feedback Studio

 

Fixed a bug when using Grading Templates with Turnitin Feedback Studio

 

When you are using Grading Templates with Turnitin Feedback Studio enabled you are now able to click the blue pencil icon to open it. Previously clicking the pencil icon would launch the Document Viewer even when an administrator had enabled Turnitin Feedback Studio for your account.

 


1638

2016 October 27th

 

What we’ve been working on...

 

  • General security improvements
     

1637

2016 October 24th

 

What we’ve been working on...

 

  • General backend bug fixes
     

1636

2016 October 22nd


What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements
  • Improved error messaging
  • Added support for newer top level domain extensions

 

Improved error messaging

 

Previously if a student tried to change their email address to an address already stored on the system it would fail without any indication about what went wrong. Now an error message will be displayed informing the student that the email address they have tried to use is already attached to a Turnitin account.

 

Added support for newer top level domains

 

From time to time new top level domain extensions are approved. Old favorites such as .com and .co.uk are joined by new top level domain extensions such as .global and .pizza. We have changed the validation on our account creation forms so that non-standard top level domain extensions are now allowed for creating a Turnitin account.

 


1635

2016 October 17th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements
  • Fixed an LTI assignment due time issue

 

Fixed an LTI assignment due time issue

 

We've fixed a bug in LTI, affecting the assignment due time. The due time set by an instructor reformatted if the time was a non-multiple of five. For example, if 11:59pm was set as the due time, this would default to 11pm. Turnitin now accepts any due time.

 


1634

2016 October 5th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements
     

1633

2016 October 3rd

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements

 


1632

2016 September 15th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements
  • Fixed an LTI assignment issue, making the maximum grade unavailable to some students

 

Fixed an LTI assignment issue, making the maximum grade unavailable to some students


Where a student's Max Grade should appear to them in an LTI assignment, a green tick mark was instead visible to students within the Summary tab of their assignment settings. This tick mark appeared when an instructor applied a 1 or 2 in the assignment's Possible Score field during assignment creation.

 

We have resolved this issue, with the correct maximum grade now always being available to students via their assignment settings.

 


1631

2016 September 15th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements

 


1630

2016 September 8th

 

What we’ve been working on...

 

  • New account setup workflow
  • Fixed an issue concerning Baku, Azerbaijan system time in Turnitin
  • General backend bug and user interface fixes
  • Several performance improvements

 

New account setup workflow

 

We've introduced new, simple and straightforward account setup pages, based on feedback from users. This makes it easier to get new staff and students in your institution set up with Turnitin. Previously, we asked new users to follow the password reset workflow to create their password. However, as this created confusion, we've removed all mention of password reset during account setup to improve the onboarding experience.

 

This new workflow can be accessed via all new user welcome emails. All step-by-step account setup information for all user types has been updated in guides.turnitin.com/manuals.

 

Note: This workflow change will not affect instructors and students using Turnitin through a learning management system (LMS).

 

 

Fixed an issue concerning Baku, Azerbaijan system time in Turnitin

 

We received a report that the time displayed in our system for Baku (+04:00 GMT) was behind by one hour due to daylight saving time (DST) being canceled. We have now synchronized our system with the timezone of Baku, Azerbaijan.

 


1629

2016 August 29th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements
  • New administrator starter pack is now available to all administrators

 

New administrator starter pack is now available to all administrators

 

Both new and existing Turnitin administrators can now better familiarize themselves with the Turnitin service with Turnitin's new starter pack. Administrators can flick through or print out a range of tips and carefully selected resources to ensure seamless onboarding for all new users of Turnitin within their institution.

 

 


1628

2016 August 24th

 

What we’ve been working on...

 

  • Turnitin LTI is now WCAG 2.0 AA compliant
  • Resolved a bug affecting the 'Log in Now' and 'Get Started' buttons in user welcome emails

 

Turnitin LTI is now WCAG 2.0 AA compliant

 

We now conform to WCAG 2.0 AA standards of the World Wide Web Consortium (W3C) when accessing Turnitin using an integration via our LTI route.

 

Our LTI integrations will include:
 

  • Screen reader support

  • Keyboard navigation support

  • Skip-to-content links

  • Appropriate contract ratios

  • Consistent navigation

  • Clear headings and labels

 

As part of this update, the LTI user interface has been refreshed to ensure consistency alongside this newly accessible platform. We have also been able to make the UI mobile responsive to ease the use of the LTI integration via a mobile device.

 

Resolved a bug affecting the 'Log in Now' and 'Get Started' buttons in user welcome emails

 

We received reports that the call-to-action button in welcome emails was not displaying for customers using Outlook 2016 as their email client, due to imaging issues. To rectify this issue, we have updated the emails to use VML-based buttons. All emails display all images and buttons correctly, allowing easy onboarding from Outlook 20916.

 


1627

2016 August 19th

 

What we’ve been working on...

 

  • Fixed an issue causing some users to not receive system emails
  • Improved copy for allowing the switch between Turnitin Feedback Studio and Turnitin Classic
     

Fixed an issue causing some users to not receive system emails

 

We received a number of reports from users, advising us that they have failed to receive system emails, which has subsequently affected their use of the Turnitin service. This included welcome, password reset, and digital receipt emails.

We isolated this incident to users accessing emails through Office 365 and have quickly found a resolve, meaning all system emails are now delivered to users of any email platform without issue.

 

Improved copy for allowing the switch between Turnitin Feedback Studio and Turnitin Classic

 

For clarity, we've improved copy surrounding Turnitin Classic in administrator account settings; we want to make it abundantly clear to users that Turnitin Feedback Studio and Turnitin Classic are different iterations of the same product.

This option is available to administrators under Account Settings from the administrator homepage and controls whether instructors and students are able to toggle between the two iterations at their own discretion.

 

Before:

 

 

After:

 

 


1626

2016 August 11th

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements

 


1625

2016 August 8th

 

What we’ve been working on...

 

  • Resolved a bug causing letter grades to appear incorrectly

  • Fixed an issue affecting GradeMark report exportation in Google Chrome

 

Resolved a bug causing letter grades to appear incorrectly

 

We received reports of three asterisks (***) displaying in the grade book, when using grading scales and translating a numerical grade into a letter; the same displayed in exported Excel files, too. When multiplying a float by 100 an incorrect float was subsequently calculated, causing comparisons against integer numbers to fail in the grading scales and the numerical grade failing to match a letter. This issue has now been resolved.

 

Fixed an issue affecting GradeMark report exportation in Google Chrome


We received reports of an issue causing an error message to display when attempting to export rubric/grading form data from the GradeMark report. This error was isolated to Google Chrome. After investigating this, the issue was found to be caused by commas in the filename of the Excel file, as the title of the assignment in question had commas in it. We fixed this issue by quoting the filename so that commas are no longer parsed.

 


1624

2016 August 2nd

 

What we’ve been working on...

 

  • General backend bug fixes
  • Several performance improvements

 


1623

2016 July 22nd

 

What we’ve been working on...
 

  • General backend bug fixes
  • Several performance improvements
  • Fixed a bug affecting LTI assignment creation


Fixed a bug affecting LTI assignment creation

 

We received reports of a D2L issue on Friday 22nd July, where instructors were unable to create an LTI assignment, as well as grades not passing back to the grade book via LTI. We managed to resolve this issue on the same day, ensuring that only a small section of our user base was affected.

 


1622

2016 July 21st

 

What we’ve been working on...
 

  • General backend bug fixes
  • Several performance improvements
  • Fixed a bug affecting grade transfer from the document viewer to the LTI assignment inbox
     

Fixed a bug affecting grade transfer from the document viewer to the LTI assignment inbox

 

We received reports of a bug, where a student's final grade failed to pass back to the LTI assignment inbox after grading in the document viewer. This issue occurred after opting into the Turnitin Feedback Studio beta. The bug has now been resolved: all grading completed in the Turnitin Feedback Studio document viewer successfully passes back to the LTI assignment inbox.

 


1621

2016 July 14th

 

What we’ve been working on...
 

  • User's name updates are now supported in LTI
  • The browser info page is fixed

 

User's name updates are now supported in LTI

 

Any updates a user of LTI makes to their name will now be passed through to Turnitin in an LTI launch, and reflected in the direct Turnitin interface.

 

The browser info page is fixed


Users trying to access the Browser Info page were unexpectedly redirected to an Adobe 404 page, rendering the page inoperative. We found this to be a result of an embedded Adobe iframe, which we have now converted into a simple link to Adobe Flash Player help content. Users are now able to view their browser info and access Flash Player guidance without interruption.

 

 


 


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Last modified
18:35, 12 Jan 2017

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