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Account  Statistics

Usage statistics

 

Usage statistics are available for each Turnitin account. Currently tracked usage statistics include:

 

  • Students: The number of unique students (a student with a unique UID) enrolled in active classes
  • Instructors: The number of unique instructors (an instructor that has a unique UID) joined to the account who have a non-QuickSubmit class that was active during the selected time range, or who have signed in during the selected time range
  • Submissions: The number of submissions made to active classes within the selected time range (classes which have start dates before or during the selected date range and end dates during or after the selected date range)
  • Originality Reports: The number of Originality Reports generated for active classes within the selected time range
  • Originality Reports by Similarity Index Range: The number of Originality Reports generated for active classes within the selected time range separated out by the number of Originality Reports with Overall Similarity Indexes within the standard ranges (i.e. the number of Originality Reports in the blue range (0%), green range (1-24%), yellow range (25-49%), orange range (50-74%) and red range (75-100%))
  • PeerMark: The number of unique papers reviewed (if the same paper receives multiple reviews it is only counted once) using PeerMark for active classes within the selected time range
  • GradeMark: The number of papers that have been marked using GradeMark for active classes within the selected time range
  • Graded Papers: The number of papers that have had grades added to them for active classes within the selected time range
  • Discussion Topics: The number of Discussion topics created for active classes within the selected time range

 

1. Account statistics can be accessed in one of two ways.

 

1a. To view the statistics for a particular account, click on the stats icon to the right of the account name on the administrator homepage.

 

 

1b. To view the statistics for all accounts, click on the stats tab at the top of the administrator homepage.

 

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Viewing Statistics

 

Account statistics are displayed for the selected account and any accounts created beneath it when you click on the stats icon. 


The default view displays the previous month’s usage statistics for the account. This can be changed to view usage statistics for a specific period of time.

 

1. The stats page defaults to display the previous month’s usage statistics.

 

2. Choose the date range by selecting a start and end month and year from the date drop down menus.

 

 

3. Click on the Update Statistics button to view statistics for the selected date range

 

 

If the account selected is a consortium level account, all schools within this account will be shown. The account names can be clicked to view the lower level accounts. When you click on an account name the instructors joined to the account will be shown in a list. Clicking on the name of an instructor will display statistics for the courses this instructor has created under the account that is being viewed.

Downloading Statistics


Account statistics can be saved to your computer by clicking on the export to excel button, which is situated above the Update Statistics button. Statistic files can be read in Microsoft Excel or another compatible spreadsheet program.

 

Account  Products ,  Limits, and Renewal

Viewing Your Account Status

 

1. To view the Turnitin products and limits on an account, click on the name of the account from the administrator homepage.

 

2. The account status page will open to display the Turnitin products, indicating which are available on the account, as well as the expiration dates for these products. 

Detailed usage information including the applicable student limit and the total active students in all applicable accounts is also displayed on this page. The available active student limit listed is the number of student slots still usable on the account. 

Note: If there are any questions regarding the products or limits on the account, please contact your Turnitin account representative. If you are unable to contact the Turnitin account representative, please email: sales@turnitin.com and include your school name, the name of the primary account administrator or contact on the account, and the details of your question.

 

Resolving Student Limit Issues

Consolidating Multiple Enrollments

 

Multiple enrollments can occur when a single student creates a new account for different classes within the same institution. Please advise students to visit the Turnitin support wizard directly and simply click the Raise a Ticket button at the bottom of the page.

 

Our support team can merge multiple accounts into one, whilst retaining student submissions, providing the student can prove ownership of each email address. Students must specify which email address that they would like to continue using in Turnitin, and provide the email address of all accounts that require consolidation. Once consolidated, this process cannot be undone. 

 

Instructors may also remove multiple enrollments by dropping students' old accounts. However, this will delete student submissions.

Removing Students in Expired Classes

 

Students in expired classes do not count against your institution’s student limit. If instructors do not expire outdated classes, students from a previous term will still be counted. Please advise your instructors to expire any unused classes. You can do this by sending an email to all instructors on your account.

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Last modified
15:50, 15 Mar 2017

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