Requesting paper deletions

In this guide:

About Paper Deletions

There are two types of paper deletions in Turnitin: removing a paper from the inbox and requesting a permanent deletion. Both of these deletion types start with instructors trying to delete a file.

We only support self-serve deletion requests for assignments created using turnitin.com, turnitinuk.com, or LTI integrations.

Deleted submissions cannot be recovered.

Requesting a permanent deletion

A request will be sent to your institution's Turnitin administrator to review and potentially approve.

  • Requesting a permanent deletion is only necessary if your paper repository is set to Standard paper repository or Institutional paper repository in the optional LTI settings.

Permanent deletion request process

Before reviewing the deletion request, it is important to understand what will be removed if you approve the request:

  • The uploaded file will be deleted and no longer accessible.
  • Any associated grading will be removed.
  • The Similarity Report will be deleted and the paper will no longer appear in future similarity matches.
  • After 30 days have passed, this process can’t be reversed by anyone.

This process will not automatically remove a match from a previously generated similarity report. To remove these matches, Instructors will need to regenerate the report after their request has been approved.

Submitting a paper deletion request via the LTI Inbox

  1. From the Assignment Inbox, locate the paper you’d like to request a deletion for and select the three-dots menu under the Options header. From the dropdown that appears, select Request permanent deletion.
  2. A modal will appear and provide you with additional information about paper deletions. Read through and select Continue.
  3. Choose a Reason for Deletion from the dropdown at the bottom of the modal. Select the blue Continue button to proceed.


    If the assignment settings were changed to No repository after submission, the settings need to be restored to Standard paper repository in order to complete a paper deletion request. If the settings have always been No repository, you can simply delete the paper from the assignment inbox to remove it permanently.

  4. Review the details of your request to ensure everything is correct. Then, type “DELETE” into the text area at the bottom to confirm your request. Select Confirm to submit your request.
  5. While your request is pending, you will see a trashcan and clock icon in the Assignment Inbox beside the Paper ID column of the paper you requested the deletion for.

Submitting a paper deletion request via the Turnitin website

  1. Navigate to the assignment with the paper you'd like to delete.
  2. Use the checkbox found next to the Author column of the paper you'd like to delete. Deletions can only be requested one paper at a time to prevent accidental deletions.
  3. Select the Delete button and choose Request permanent deletion.

    If the assignment settings were changed to No Repository after submission, the settings need to be restored to Standard Paper Repository to complete a paper deletion request. If the settings have always been No Repository, you can simply delete the paper from the assignment inbox.

  4. A modal will appear that will guide you through the rest of the process.

    1. The first step gives you extra context about what will happen to the paper once deleted.
    2. In the second step, you are shown metadata about the paper to double-check you've got the right one. You'll also be asked to give a reason for the deletion. Your admin will see your reason along with the rest of the request to help contextualize why the deletion is needed.
    3. In the third step, you are asked to type out the word 'Delete' after reviewing the request for a final time. If everything looks correct, type Delete and use the Confirm button to send the request to your Turnitin Administrator.
  5. You will see a copy of your request to your Messages inbox. The Messages inbox is also where you'll be notified if your request has been approved or not.

Papers that have a pending request will still appear in your Assignment Inbox, but with an icon to show they've been requested for deletion. They'll also be moved to the Pending Deletion view. To view all papers together, change to the All papers view.

Removing a paper from the inbox

Papers will be removed from view, but not deleted from Turnitin. Papers will still appear in Similarity matches.

Papers can only be recovered after removing them from the inbox by contacting Turnitin's support team.

  • If your paper repository is set to Do not store the submitted papers, then removing a paper from the inbox will delete it permanently.
  1. Navigate to the assignment with the paper you'd like to delete.
  2. Use the check box found next to the Author column of the paper you'd like to remove from the inbox.
  3. Select the Delete button and choose Remove From Inbox.

    • The paper should no longer appear within the Assignment Inbox.

For more information about paper deletions, see our Paper Deletions FAQ article.

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