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Resetting your Turnitin password

In this guide, instructors will learn how to reset a forgotten Turnitin password, meet security requirements for password creation, and troubleshoot common email issues.

In this guide:

Navigate to reset

  1. Go to turnitin.com or turnitinuk.com and select Log In.
  2. Select the link next to Forgotten your password?
  3. Enter the email address associated with your account.
    TFS_Allusers_PasswordReset_289x305.png
  4. Access your email account and select the link provided in the reset email. Check your spam folder if the email does not appear in your inbox.

The reset link expires after one hour for security purposes.

Password Requirements

  1. Enter and confirm your new password. Your new password must:
    • have a minimum of 12 characters
    • include at least one number (0-9)
    • include upper and lower case letters (a-z, A-Z)
    • include at least one special character
    • not include blank spaces
  2. Select Next and return to the login page using the button provided.

Insecure passwords

To protect you and your institution's data, Turnitin will verify the security of your passwords.

Often, passwords can be exposed in non-Turnitin data leaks. Turnitin will attempt to identify passwords that have been exposed in these leaks when users try to log in. We will also run these checks when a user creates or resets their password. We also check to see if a password is commonly used and/or too easily guessed.

On these occasions, if your password does not meet our security standards, we will require you to create a new one.

To ensure you receive emails from Turnitin, make sure that emails from the following domains are not blocked or marked as spam by your email client or filter:

  1. @turnitin.com
  2. @turnitinuk.com
  3. @ithenticate.com
  4. @iparadigms.com

If you have unsubscribed from emails from Turnitin, this could prevent us from sending the system emails required to reset your password. If you are still not receiving an email after requesting a password update, please submit a ticket to our support team.

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