Managing administrator users

This guide is for account administrators who want to add new administrators and assign account-level permissions.

In this guide: 

• Creating an administrator
• Account permissions
• Removing an administrator

Creating an administrator

1. Log in to the administrator workflow.
2. From the account overview page, select the account name an administrator is to be added to.
3. Select Users from the side navigation.
4. From the Administrator tab of the user management page, select Add Administrator.

5. Enter the profile details of the administrator.

   

   If the email address entered matches the account of an existing user, once the administrator is added we will retain the profile information associated with that email address if there are any differences. Only the owner of the profile can make changes to their profile information.

6. Set the account permissions the administrator is to have access to.
7. Select Add Admin at the bottom of the page.
8. If this is the administrator's first account, they will receive a welcome email to create their account. If this is not their first account, they will receive a notification of being added to a new account and will be prompted to log in.

Account permissions

Different permissions can be set for each administrator assigned to an account. These permissions provide or restrict certain administrative workflows and features. Permissions are set at the account level, so administrators may have different permissions for different accounts.

Administrators can review their permissions for all accounts they have been added to by viewing their account profile.

Setting account permissions

When creating a new administrator, you will set their permissions. These permissions follow a hierarchy that is important to understand.

• Manage all - This option is selected by default and grants access to all the listed administrative workflows.
• Default permissions - This permission cannot be unchecked. Grants access to the submission deletion workflow, account statistics and, depending on license, QuickMark and Rubric libraries for creation and sharing.
• Administrators - Grants access to administrator user management. Add, remove, or update the permissions of administrators for the account.
• Accounts, settings, features - Manage account settings and create sub-accounts (depending on the account level and hierarchy)
• Instructors and students- Add or remove instructors, and download a student list.
• Integrations - Configure integrations with Learning Management Systems and Draft Coach (if it is the top-level account)

Removing an administrator 

To remove an administrator from an account, you need to have the 'administrators' permission enabled on your profile. Removing someone as an administrator from an account will not affect their instructor profile for that account if they have one, or affect their role as an administrator to any other accounts. 

1. Log in to the administrator workflow.
2. From the account overview page, select the account name an administrator is to be added to.
3. Select Users from the side navigation.
4. Select the three-dot-menu at the end of the row for the administrator that is to be removed from the account. 
5. Select Remove administrator.
6. Review the confirmation message and select Remove administrator if the information is correct.