Managing submissions

Administrators can manage submissions made to their institutional accounts with search, download, and permanent deletion functionality as well as the ability to run activity audits.

In this guide:

• Access the Manage Submissions area
• Managing submissions
• Reviewing and actioning deletion requests
• Activity audit

Access the Manage Submissions area

To access your submission management:

1. Log in to the administrator workflow and select the applicable account from the account list page.
2. Select the Manage Submissions from the side navigation.
3. Manage your institution's submissions using the search function, action any deletion requests, and run activity audits.

Managing submissions

Search

The search function within the Manage Submissions tab allows administrators to search for individual submissions or all of the submissions within an assignment. Accepted search criteria include:

• Submission ID - shows a single submission made by a student. The submission ID can be found within the Similarity Report or copied from the assignment’s submission list. 
• Assignment ID - shows all of the submissions made within a single assignment.
• Student email - shows all submissions made by a single student. 
• Instructor email - shows all classes an instructor is enrolled within, and the assignments and submissions within them. Any submissions made by the instructor to Turnitin’s Quick Submit will also appear in the search. 

Searching for submissions allows you to:

• See submission details, such as the author and the date submitted.
• Download PDFs of the original file, Similarity Report, or grading report of a submission.

Permanently delete submissions without the need for an instructor to follow the requesting process.

Delete

Administrators can permanently delete submissions without the need for an instructor to follow the requesting process by using the Search function. The submission ID or assignment ID is required to search for the submission that requires deletion.

To permanently delete a submission that doesn’t have an existing request:

1. Access the Manage Submissions tab of the account.
2. Enter the submission ID of the submission that is required to be deleted, or enter the assignment ID that the file was submitted to. Select Search.
3. Review the submission details to ensure it is the submission required.
4. Select the trash icon to begin the deletion.
5. Review the confirmation, and when ready to continue, select the confirmation checkbox and then the Permanently Delete Submission button.

Permanently deleting a submission will:

• Remove the submission from everywhere in Turnitin, including from the instructor's and student’s assignment and Turnitin’s repositories.
• Remove all generated reports and any associated grading and feedback.
• The submission will not match against future submissions or appear in Similarity Reports. If it appears as a match in an existing report, the report will need to be refreshed after the deletion takes place.

Reviewing and actioning deletion requests

Depending on your institution’s account settings, instructors can send a request to their administrator to have a submission permanently deleted. To learn more about enabling or disabling the deletion requests feature, check out our account settings guidance.

As the administrator, you are able to approve or reject any deletion requests that come from instructors. Instructors are asked to provide a reason for their request to assist you with your decision.

To action deletion requests:

1. Access the Manage Submissions tab of the account.
2. The number of pending requests will be noted beside the Deletion requests tab, select it to review.
3. You will be provided with a list of all pending deletion requests from instructors at your institution. You can either action each request individually by selecting the Approve or Reject buttons at the end of the row, or you can use the check boxes to approve up to ten requests at once.

Activity audit

Use Activity audit to search for key actions within a Turnitin account. Use activity type, date range, filters, and export options to monitor account activity and review audit records when you need more visibility.

Select activity 

Search the activity type that you want to audit. You can search: 

• Deleted submissions
• Rejected deletion requests
• Anonymous grading audit options.

Use a custom date range

From Date range, choose Last 3 months, Last 6 months, or Custom date range.

Use a custom date range when the preset date ranges do not match the period you need to audit.

1. In From, enter the start date or select a date from the calendar.
2. In To, enter the end date or select a date from the calendar.
3. Select Clear if you need to remove the selected dates.
4. Select Search.

Review audit results

After you select Search, matching audit records appear in a results table. 

For a Deleted submission audit, the results show who deleted the submission, the submission details, and the date of deletion.

The results table includes:

• User email
• Author email
• Submission ID
• Date (of deletion)

For a Rejected deletion requests audit, the results show who requested the deletion of a submission, the submission details, and the date of rejection of the request.

The results table includes:

• User email (submission owner)
• Class ID
• Assignment title
• Submission ID
• Requestor email
• Date (of rejection)

For an Anonymous grading audit, the results show class and assignment details along with when student identities were revealed.

The results table includes:

• Performed by
• Class ID
• Assignment title
• Submission ID
• Student email
• Date revealed

Select a column header with a sort icon to change the sort order.

Filter results

Filter results when you need to narrow the audit records shown in the table.

1. Select Filter.
2. From Filter by, choose one of the available filters. These correspond to the column headers of the activity type you have selected.
3. In Value, enter the value you want to match.
4. Select Apply filter.

After a filter is applied, a filter chip appears above the results table. To change the filter, select Filter, update the value, and select Apply filter. To clear the filter before applying a new one, select Reset.

Export audit 

Export audit results when you need to review them outside the results table.

1. Select the checkbox next to each record you want to export.
2. Select Export.
3. Choose Export selected to export only the selected records, or choose Export all to export all records available from the results view.
4. Select Cancel to clear the selected records and return to the standard table view.