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How to enable multi-factor authentication for selected user roles

Multi-factor authentication adds an extra verification step when users sign in to Turnitin. Administrators can require it for instructors, all users, or no users.

In this guide:

How multi-factor authentication works

When multi-factor authentication is required, users sign in with their email address and password as usual. Turnitin then sends a one-time passcode to their email address, which they must enter before they can access their account.

This additional step helps protect accounts if a password is lost, shared, or compromised.

Set up multi-factor authentication

To choose which users must use multi-factor authentication:

  1. Select Users from the left side panel.
  2. Select the Multi-factor authentication tab.

Before enabling multi-factor authentication, confirm that users have valid email addresses and can access their email accounts. Users without email access will be unable to sign in.

  1. Under Require multi-factor authentication for, select one of the following options:
    • No users: No users are required to use multi-factor authentication.
    • Instructors: Only instructors are required to use multi-factor authentication.
    • All users: All users are required to use multi-factor authentication.

  2. Select Save and Apply.

The selected users will be asked to enter a one-time passcode sent to their email address the next time they sign in.

Change who must use multi-factor authentication

You can update the requirement at any time:

  1. Select Users from the left side panel.
  2. Select the Multi-factor authentication tab.
  3. Select a different option under Require multi-factor authentication for.
  4. Select Save and Apply.

Selecting No users removes the multi-factor authentication requirement for all users.

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