Managing submissions and deletion requests

Administrators can manage submissions made to their institutional accounts with search, download, and permanent deletion functionality. 

In this guide:

• Reviewing and actioning deletion requests
• Managing submissions

To access your submission management:

1. Log in to your administrator account for Turnitin or TurnitinUK.
2. Select the account name of the institution you want to review the requests for.
3. Select the Manage Submissions tab.
4. Manage your institution's submissions using the search function or action any deletion requests.

Reviewing and actioning deletion requests

Depending on your institution’s account settings, instructors can send a request to their administrator to have a submission permanently deleted. To learn more about enabling or disabling the deletion requests feature, check out our account settings guidance.

As the administrator, you are able to approve or reject any deletion requests that come from instructors. Instructors are asked to provide a reason for their request to assist you with your decision.

To action deletion requests:

1. Access the Manage Submissions tab of the account.
2. The number of pending requests will be noted beside the Deletion requests tab, select it to review.
3. You will be provided with a list of all pending deletion requests from instructors at your institution. You can either action each request individually by selecting the Approve or Reject buttons at the end of the row, or you can use the check boxes to approve up to ten requests at once.

Managing submissions

Search

The search function within the Manage Submissions tab allows administrators to search for individual submissions or all of the submissions within an assignment. Searching for submissions allows you to:

• See submission details, such as the author and the date submitted.
• Download PDFs of the original file, Similarity Report, or grading report of a submission.
• Permanently delete submissions without the need for an instructor to follow the requesting process.

You can only search for submissions that are associated with your institutional account and any of its sub-accounts. Use the dropdown to select whether you are searching by submission ID or assignment ID.

Delete

Administrators can permanently delete submissions without the need for an instructor to follow the requesting process by using the Search function. The submission ID or assignment ID is required to search for the submission that requires deletion.

To permanently delete a submission that doesn’t have an existing request:

1. Access the Manage Submissions tab of the account.
2. Enter the submission ID of the submission that is required to be deleted, or enter the assignment ID that the file was submitted to. Select Search.
3. Review the submission details to ensure it is the submission required.
4. Select the trash icon to begin the deletion.
5. Review the confirmation, and when ready to continue, select the confirmation checkbox and then the Permanently Delete Submission button.

Permanently deleting a submission will:

• Remove the submission from everywhere in Turnitin, including from the instructor's and student’s assignment and Turnitin’s repositories.
• Remove all generated reports and any associated grading and feedback.
• The submission will not match against future submissions or appear in Similarity Reports. If it appears as a match in an existing report, the report will need to be refreshed after the deletion takes place.