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Managing account licences

As an administrator you have access to the administrator area of Turnitin even if your license is not active.

If you are unable to see any non-administrator features (such as Similarity checking), this could be due to the following reasons: 

  • Your Turnitin license has yet to begin
  • Your Turnitin license has expired and not been renewed
  • Your Turnitin license has expired and a new one has not been added

You can confirm when your license is due to begin and expire by checking your organizations license information by selecting the License tab from the left menu.

Viewing your organization's license information

The Licenses area shows your all the licenses of your institution.

You'll see a list of all the licenses your organization has currently purchased, how many seats you have used for each, the activation date (this can be in the future), and the remaining time left before it expires.


How is the number of seats used calculated?

When a unique user makes a submission, we count them as an active user in your license. These are shown as Seats used within your account. The number of seats used displayed in your license would reflect the number of unique users that have made a submission to Turnitin during your license period.

When accessing Turnitin via LMS integration, a user is only counted as a seat on your license once they make a submission. This means that you may have active users on your LMS, but if they have not submitted a paper through Turnitin yet, they will not be counted as a seat on your license. 

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