Welcome to Turnitin’s new website for guidance!
In 2024, we migrated our comprehensive library of guidance from https://help.turnitin.com to this site, guides.turnitin.com. During this process we have taken the opportunity to take a holistic look at our content and how we structure our guides.
This page is here to help you orientate yourself with these changes and update your resources
What's new?
We have restructured the content to help you navigate it more efficiently.
We are consolidating numerous pages to make our individual guides more valuable as well as removing duplicated content.
For example, our Similarity Report guidance on help.turnitin is repeated in numerous places to cater for each individual integration and license type. On guides.turnitin this content will exist in a single place to allow for users of all integrations and licenses to find it easily. We have made slight modifications to these guides to help you understand which guides are pertinent to you and your institution.
Our guidance search has greatly improved
As a result of our content restructure, the search functionality for guides.turnitin has improved. Use the search bar at the top of any page to locate the guidance you’re searching for.
Dedicated student and administrator guidance hubs
Visit the Student hub area to locate student guidance. For students who access Turnitin via an LMS or VLE, check out the subsection Submitting to Turnitin.
Visiting the Administrator hub area to locate administrator guidance and release notes.
iThenticate and Crossref Similarity Check guidance is now located on a separate site
To improve the experience for our iThenticate and Crossref Similiarity Check customers we have move their help content onto a separate help site, guides.ithenticate.com. This will improve the search for all users.
We have also created an orientation page for this site to help users become acclimatised.
Some guidance is no longer grouped within the LMS umbrella
Some guidance which was previously provided under each LMS has been moved to sections that reflect those workflows’ outcomes. Use the table below as a cheatsheet to quickly locate guidance.
| What you're looking for | Where to find it |
| Student guidance | Student hub |
| LMS guidance for administrators and instructors | Turnitin in an LMS |
| Similarity Report and AI Writing guidance | Academic integrity tools |
| Creating PeerMark assignments guidance | Class and assignment management |
| Creating and managing QuickMarks, rubrics and grading PeerMark assignments guidance | Grading and feedback |
| User profile guidance for administrators and instructors | |
| Administrator account settings and migration help | Administrator hub |
| Release notes and known issues | Turnitin release notes and known issues |